Whole-home duct cleaning
Dryer vent cleaning
Camera inspection
Sanitizing & deodorizingWhole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
The Cardinal Air Duct Tampa Guarantee
When we clean your air ducts in Tampa, we put our name on the work. Not a franchise slogan, not a coupon. Our actual name. If we clean your system and something isn’t right, you call us and we come back. That’s the 365-Day Done Right Promise in plain language: every job gets a full year of coverage, and if the work isn’t right within 365 days, we return and correct it at no charge. No fine print, no prorating, no “that’s not covered.” Your ducts, your dryer vent, your HVAC system. We stand behind all of it, and we’ve done so since the Relay Home Co. family was founded in 2005.
What’s Covered
- Workmanship. If our cleaning leaves behind debris, disconnected a vent run, or missed a return, we come back and redo it at no charge within the 365-day window.
- The written price. A written price is handed to you before a single duct is touched, and it does not change at the door. If we said $495, it’s $495 when the van pulls up and $495 when we leave.
- Parts and filtration products we install. Every repair carries a written guarantee. If a part we installed fails within the covered period, the replacement and labor to make it right are on us. We handle Honeywell, Aprilaire, and Guardsman filtration products, and we back the install.
- Cleanup. We run containment with Abatement Technologies equipment so your floors, furniture, and air stay clean during the job, and we leave the work area the way we found it. If we missed a spot, you tell us and we’ll make it right.
- On-time arrival with The Relay Standard. You get a live trackable arrival window, so you’re not waiting around wondering. If we’re running behind, you’ll see it on your phone before we knock.
- Who’s in your home. Background-checked, uniformed technicians. You know the tech’s name before they open the door, and that’s the same person who does the work.
- Proof of completed work. Before-and-after photos of your own ducts, not stock images. You see what we saw inside your system and what it looked like after we cleaned it.
Styles & brands we work with
Our Satisfaction Promise
Here’s the process in the real world. You book a cleaning. A live person answers, you get a written price, and we show up in a trackable window. The technician walks you through what they found, cleans the system with professional-grade equipment (Rotobrush rotary brush systems, Nikro HEPA-rated vacuum extraction), and shows you before-and-after photos on the spot. If you’re not satisfied with the result, you call us. We don’t argue. We schedule a return visit. That second visit is free. On repairs, that’s the written guarantee plus a free second visit if the repair fails. On cleanings, it’s the same principle: if the work wasn’t done right, we’re not done. Omar Haddad, Owner of Cardinal Air Duct Tampa, keeps a list of callbacks on his desk. He wants that list short, and the way to keep it short is to do it right the first time and answer the phone when it rings.
That last part matters. A guarantee is only as good as the phone number behind it. We answer. A live person, any hour, no voicemail loops. If something went wrong, you’re talking to a human being who can do something about it, not a recording that promises a callback in two business days.
What “Done Right” Means For Us
We don’t run a truck-mounted shop-vac and call it duct cleaning. We use negative-pressure extraction, which means the loosened debris goes straight into the HEPA-filtered vacuum, not back into your living room. We use rotary brush systems to agitate what’s stuck to the duct walls and HEPA-rated Nikro vacuums to pull it out. The containment unit stays sealed around the access point the whole time. That’s the professional standard in Tampa, and it’s the only standard we work to. If a cheaper company cuts corners, you might not see it the day of the job. You’ll see it three months later when the dust is back on your registers. That’s why the 365-day window matters: if our cleaning doesn’t hold up for a year, we’re back at no charge.
Licensed & Insured Backing
Licensing and insurance are the layer of protection under everything else. Our technicians are covered under proper insurance and bonding while they’re working in your home, and we operate under the licensing requirements for air duct cleaning in Florida. That means if a tech gets hurt on your property or something goes wrong on a job, you’re not the one holding the bill. The guarantee is our promise; the license and insurance are the structural backing to that promise. Any company can print a badge and say they’re insured. Ask for the documentation. We’ll show you ours, and it’ll match what’s on file. It’s the difference between a handshake from a guy with a leaf blower and a company you can hold accountable. We’re insured, bonded, and state-licensed, and we stand behind the work with the 365-Day Done Right Promise.
Frequently Asked Questions About Our Guarantee
Every job is covered for 365 days from the date of service. If the work isn’t right within that year, we return and correct it at no charge. That covers air duct cleaning, HVAC cleaning, and dryer vent cleaning. No exceptions, no partial coverage.
Every repair comes with a written guarantee, and it includes a free second visit if the repair fails. You won’t pay labor, you won’t pay for the replacement part, and you won’t have to chase us. Call (850) 403-3474 and we’ll schedule the return.
Yes. The 365-Day Done Right Promise applies to every booking without exception. Residential, rental properties, offices. If we did the work and it isn’t right within a year, we return and make it right. That’s the standard and we don’t have a separate, weaker guarantee for certain jobs.
Call us. Don’t wait, don’t send an email, don’t fill out a form on some third-party site. Pick up the phone and call (850) 403-3474. A live person answers and we’ll talk through what happened. If it needs a return visit, it’s free. If you want the written price and the before-and-after photos reviewed, we’ll walk through them with you. We’d rather fix it than lose you as a customer.
We guarantee the work itself, not air quality test numbers. That would be dishonest, and we won’t do it. What we will guarantee is that the debris, dust, and buildup in your ductwork is removed to professional standards, documented with before-and-after photos, and that the system runs cleaner after we leave. If debris remains in the system that we should have gotten and didn’t, that’s on us and we’ll come back. But we won’t pretend a duct cleaning is a medical treatment. It’s a mechanical service, and we guarantee the mechanics.
Written by Omar Haddad, Owner at Cardinal Air Duct Tampa, serving Tampa and surrounding Bay Area communities.
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